Exchange or Return policy

The ASHMIDA Promise ✨

 

Shopping online should be fun and worry-free. Here are our simple promises to you, so you can order with complete confidence.

Our "Mistake-Proof" Guarantee 🛡️

  • If your bracelet arrives broken, damaged, or it's the wrong color, that's our fault.

  • We will send you a brand-new replacement 100% FREE.

  • We will cover all delivery costs. You won't pay a single rupee extra.

Your "Change of Mind" Guarantee ❤️

  • If you're not completely in love with your purchase, you have 14 days to return or exchange it.

  • Just make sure it's in the same new, unworn condition you received it in.

  • Your first delivery is always our treat—it's FREE! If you choose to return an item, you'll simply cover the courier fee of both delivery. This is a standard practice that helps us keep that initial delivery free for everyone.

Our Confirmation Call Promise 📞

  • To make sure everything is perfect, we will give you a quick, friendly confirmation call on WhatsApp before we ship your order.

  • This ensures your address is correct and gives you total peace of mind.

Have a question? We're always here to help.

For the fastest reply, just send us a message on WhatsApp!